MacNN | troubleshooting News

iPhone continues to encounter 'searching for service' bug

Tue, 24 Nov 2009 16:50:00 GMT

<img align='left' src='http://photos.macnn.com/news/0909/iphone-1.jpg' border='0' width='176' height='120' />Some iPhone owners are still suffering from an issue preventing any kind of cellular connection, posters on Apple's support forums say. After entering an area with no carrier service, or simply at random, an iPhone may launch into a "searching for service" mode from which it does not return, even when back in a known coverage area. The only way of temporarily fixing the problem is said to be reb...

Core i7-based iMacs suffer cracked screens, DOA failures

Tue, 24 Nov 2009 14:40:00 GMT

<img align='left' src='http://photos.macnn.com/news/0910/imac2009.jpg' border='0' width='176' height='120' />Some buyers of the 27-inch Core i7 iMac are receiving unusuable systems, threads on Apple's support forums indicate. In a collection of cases the systems are failing to even turn on properly, at best sounding the Mac startup chime, always failing to display anything more. Apple is reportedly offering replacement iMacs for affected customers, but this may involve a shipping time of two weeks, as ...

Briefly: Magic Mouse for Windows, smoke voids AppleCare

Tue, 24 Nov 2009 03:55:00 GMT

<img align='left' src='http://photos.macnn.com/news/0911/mm1.jpg' border='0' width='176' height='120' />In Brief: Although Apple only provides drivers to support the new Magic Mouse on Mac OS X or Windows via Boot Camp, a recent software update has been hacked and converted into an .exe for operating the mouse on ordinary Windows PCs. Meanwhile, a separate report suggests Apple has been rejecting warranty claims for Macs that have been used in smokers' homes....

Malicious worm targets jailbroken iPhones

Mon, 23 Nov 2009 18:45:00 GMT

<img align='left' src='http://photos.macnn.com/news/0911/iphonesml.jpg' border='0' width='176' height='120' />A new worm has begun targeting iPhones and iPod touches, however it only appears to attack jailbroken devices, according to the security company Sophos. The worm, which works in a similar way to the recent 5 Euro scam, was reportedly discovered after a Dutch ISP noticed unusually high volumes of data traffic....

Apple posts Cinema Display, Windows QuickTime updates

Thu, 19 Nov 2009 14:05:00 GMT

<img align='left' src='http://photos.macnn.com/news/0911/cinemadisplay.jpg' border='0' width='176' height='120' />Apple has released two new software updates, beginning with a firmware update for the 24-inch LED Cinema Display. The update fixes an error with the built-in iSight camera, which may not be detected as intended by some programs. Downloaders must have an Intel Mac, as well as Mac OS X 10.5.8 or 10.6.2....

Apple adds new printer, scanner drivers for Snow Leopard

Tue, 17 Nov 2009 01:55:00 GMT

<img align='left' src='http://photos.macnn.com/news/0909/printer.jpg' border='0' width='176' height='120' />Apple on Monday released a wide range of new printer drivers for Mac OS X Snow Leopard. The drivers add compatibility for many printers and scanners manufactured by Canon, Brother, HP and Lexmark. Users with devices not supported by the drivers included on the original v10.6 installation DVD can use Software Update to automatically check for new drivers after the printer or scanner is connected to...

iPod nano 5G 1.0.2 update fixes podcast problems

Fri, 13 Nov 2009 21:10:00 GMT

<img align='left' src='http://photos.macnn.com/news/0909/4gnano.jpg' border='0' width='176' height='120' />Apple has posted a v1.0.2 firmware update for the fifth-generation iPod nano, which was launched this September. The firmware corrects a problem with podcast playback at different speeds. Newly enabled is the ability to use Genius Mixes in tandem with the Nike+iPod fitness add-on....

Office 2008 for Mac 12.2.3 fixes stability, security issues

Wed, 11 Nov 2009 16:35:00 GMT

<img align='left' src='http://photos.macnn.com/news/0909/office2008biz.jpg' border='0' width='176' height='120' />Microsoft has posted a fresh update for Office 2008 for Mac, v12.2.3. The patch primarily addresses stability problems, such as one affecting the entire suite which could result in application crashes after a program was opened. Several unique crash scenarios have been fixed in Word, Excel, PowerPoint and Document Connection. Security has also been upgraded, closing a hole which could be used t...

Photoshop gains fixes from Mac OS X 10.6.2 update

Tue, 10 Nov 2009 18:05:00 GMT

<img align='left' src='http://photos.macnn.com/gallery/sep2009/photoshopcs4.jpg' border='0' width='176' height='120' />Yesterday's Mac OS X 10.6.2 update has also solved some problems related to Photoshop, says Adobe product manager John Nack. The fixes are noted to have been tested with help from Apple, and target problems such as application crashes when opening or saving files. Similarly, crashes and program errors should no longer occur when using the Menlo font, in Premiere as well as in Photoshop....

Cocktail 4.6 adds Snow Leopard support, interface tweaks

Tue, 10 Nov 2009 04:15:00 GMT

<img align='left' src='http://photos.macnn.com/news/0911/cocktail4.6-story-09.jpg' border='0' width='176' height='120' />Maintain has launched a new update to its maintenance utility, releasing Cocktail 4.6. The software runs maintenance scripts, such as Unix, with a user-friendly interface. It can run daily, weekly and monthly scripts, repair permissions, set journaling for disks and force empty the trash, among other features. Users can also clean cache files and clear Trojan horses....